Pawsnickety Perks: The Boutique Pet Store Experience You Didn’t Know You Needed

Sure, you can buy dog food at a big-box store or get treats shipped from a giant warehouse. But what you can’t get from a chain checkout line or an algorithm-fed cart is the part that makes Pawsnickety Pets… Pawsnickety.

We are Norfolk’s original 100 percent holistic pet supply shop, bestie-owned, women-owned, minority-owned, and proudly built from scratch. And when you walk through our door, you get perks that go far beyond products on shelves.

Welcome to the boutique pet store experience you never knew you needed!

Education, Not Intimidation

Ever stood in a pet aisle staring at 50 different treats wondering, “What even is goat whip?” We get it. That’s why our team is trained to help you navigate options with kindness, curiosity, and zero judgment.

We break things down simply and honestly. Whether you’re feeding raw for the first time, choosing a training treat for your new adoptee, or picking a chew for your heavy-duty chomper, we guide you with real knowledge and real enthusiasm.

We’re not here to upsell. We’re here to help you understand what you’re buying so you leave feeling confident, not confused.

Events That Bring Tails Together

If you know Pawsnickety, you know we love a good pawty.

Tie Dye Pawties, Pet Tarot Readings, Bark 2 School, anniversary celebrations, holiday events... our Pawlendar stays busy because we believe community is enrichment.

Our events aren’t just photo ops or giveaways, though those are fun. They’re connection points. A chance to meet fellow pet parents, laugh, learn, craft, celebrate, and leave with memories that last longer than the treats in your bag.

Your pet gets a treat.
You get new pet-obsessed friends.
Everybody wins.

Rewards That Actually Reward You

One of the biggest perks of shopping with us is that we give back while you shop.

Frequent Buyer Rewards

Many of our foods, treats, and supplements qualify for Buy X, Get 1 Free programs. It’s real value, not points that disappear into the ether.

Raw feeders love it. Kibble mavens love it. Treat connoisseurs really love it.

You don't have to track anything! We do it for you and let you know when you've earned your FREE full-sized product.

Monthly Specials

Every month, we drop curated discounts on top brands. No weird fine print. No surprise exclusions. Just real deals on products we actually believe in.

Seasonal Promotions

Events like Pawlidays Cash, Treat Yo’Elf, and 12 Days of Treatmas give you fun, festive ways to shop smarter and spoil harder.

When you shop small, your loyalty truly matters — and we make sure it pays off for both you and your pet.

Complimentary Concierge Ordering

This is our secret superpower.

Can’t remember the exact food you bought last month? Need someone to put aside your pup’s favorite chews before they sell out? Want to place a special order or reserve products for pick-up?

We do that. For free. Every time.

Our team handles:
• Special orders
• Brand-specific requests
• Product holds
• Pickup prep
• Personalized recommendations

You tell us what you need. We handle the rest.
It’s like having a pet care concierge, because… you do.

Local Delivery and Easy Pick-Up

We get it. Life gets busy. Sometimes you can’t make it to the store before closing time or your day is packed from sunrise to bedtime.

That’s why Pawsnickety offers thoughtful, flexible ways to get your pet’s essentials:

Local Delivery

Available in select zip codes with a $50 minimum and a small $3 delivery fee.

You get:
• A text when your order is on the way
• A text when it’s delivered
• The peace of mind that raw and frozen items are handled with care

If you’re outside our delivery area, call or email. We can often coordinate exceptions.

In-Store Pick-Up

Order ahead, swing through, and be in and out in minutes.

Perfect for busy humans and impatient dogs who know exactly where the treat bar is.

The Vibe Is Everything

We take boutique seriously. Not “fancy” seriously. Intentional seriously.

Cheerful colors. Friendly faces. Shelves stocked with curated products we stand behind. A vibe that feels like your favorite neighborhood shop because it is.

Whether your dog drags you through our door or your cat rides in like royalty in a carrier, you’ll feel the difference as soon as you walk in.

This is a place where pets are greeted first and the hoomans who love them are appreciated deeply.

More Than a Store. A Community Hub.

Pawsnickety is a gathering place. A conversation starter. A space where you hear about local rescues, upcoming events, city happenings, and fellow customers’ funniest pet stories.

We celebrate your wins.
We support your challenges.
We love your pets almost as much as you do.

It’s what makes us more than a retail shop. It’s what makes us a tight-knit community.

Why Boutique Matters

Shopping at Pawsnickety means choosing intentionality, transparency, and heart. It means supporting a local business that reinvests in its neighborhood, partners with rescues, hires local staff, and creates a joyful space that lifts up people and pets.

It means buying curated products selected with care instead of whatever a chain store happened to buy by the truckload. It means getting real help from real humans who know your pet’s name, diet, quirks, preferences, and favorite treats.

It means making every dollar count in your community.